How Does the World See You?

how the world sees you

How does the world see you? Do you know your Fascination Advantages? Are you Power and Prestige? Or Passion and Trust? Out of the seven Advantages, everyone has a Primary, Secondary and Dormant Advantage. You can find out yours and your personality archetype on the Fascination website. In episode #048 of the Social Restaurant Podcast, […]

What’s the Role of Marketing and Finance in Restaurants?

Rachel Phillips Luther 2

Fast casual is the fastest growing segment of the restaurant industry and Zoës Kitchen is championing the market. Zoës Kitchen, a fast casual Mediterranean joint headquartered in Texas, recently went public,  and has done incredibly in the market.   In episode #047 of the Social Restaurant Podcast, I welcome back Rachel Phillips-Luther, Vice President of […]

This Week in Restaurant Technologies #016: Big Data in Your Restaurant

point of personalized service system

In this week’s show, Brandon and I open by discussing an interesting move by Applebee’s to assure their customers that their staff won’t steal their smartphones. Next, the Casual Dining segment is under fire. Find out why and how TGI Friday’s is involved in this discussion. 1. Caribou coffee turned to Pinterest for help on creating a […]

#045: Chris Tomasso on Yelp for Restaurants

yelp for restaurants

Did you know every star on a Yelp review leads to a 5-9% increase in revenue for restaurants? One of the most useful tools you can utilize is Yelp for restaurants, and your guest this week will attest to how it can affects your reputation. In episode #045 of the Social Restaurant Podcast, I welcome […]

This Week in Restaurant Technologies #015: Depersonalizing the Dining Experience?

point of personalized service system

In this week’s show, Brandon and I comment on some news and examples of chain restaurant systems that are implementing mobile and tablet technology to streamline their operations and guest services. We feature some of the great work Quaker Steak and Lube is doing with our friends at Red Book Connect and their HotSchedules app. […]