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Social Network

how to linkedin profileIn my opinion, LinkedIn is still one of the most powerful social networking tools for business.

I know Lewis will agree with me here.  Yesterday, while finishing up a day of corporate training with Incept, I received two invitations to connect.  Both were fully targeted to how I’ve optimized my profile, connecting with me to ask questions about how to develop a social media strategy.  One was from Tulsa, Oklahoma, and the other from the San Francisco Bay area.  Amazing.

To be honest, the power of LinkedIn profiles still blows me away.  Without my LinkedIn profile, and, specifically, it’s ability to make the Social Graph visible and searchable, how on earth would these two individuals had ever known I existed, let alone that I might be a resource for them?  Simple answer.  They wouldn’t have.

Inbound Traffic Through SMO
Social media optimization is the rave this year.  Brian Solis has even made the statement that SMO is the new SEO.  I wholeheartedly agree with him on this.

Every social network out there has a search function, and LinkedIn is one of the more robust in terms of search functionality.  With that in mind, it makes sense that each LinkedIn profile can then be optimized to be found by people running queries inside, and sometimes outside the network.  What’s more is that you not only have the ability to optimize your individual LinkedIn profile, but also your company LinkedIn profile.

I’ve written about how to use company LinkedIn profiles for business development.  But what about getting your company (and the people inside) found?

So that you can get the maximum benefit for lead generation and inbound traffic, here are a few how to tips you can use to optimize your company LinkedIn profile, establish good rankings against your competition, get found by potential sales-ready buyers searching for your products or services, and convert those visitors into real business opportunities.

Double Check Your Company Name & URL
To make sure that people don’t create duplicate profiles for the same company, LinkedIn places internal controls on the company name and company URL present in your page.  The reason for this is the aggregation of your personnel’s profile onto the page.

Once you select a company name and URL, each person in your company MUST use the exact same wording, company name and spelling in their personal profiles in order to show up under the page.  Having consistency allows LinkedIn’s algorithm to crawl the network and pull in each individual profile under your company profile.

If there is an inconsistency, or if you notice that a few different companies share your same company name, your profile admin will have the ability to submit a ticket to LinkedIn to have it worked out.  When you compose that message, be extremely clear and concise, and be prepared to wait about a week for a reply.  They will get back to you and work to fix the problem.

Develop Your Keyword List
how to linkedin profile If your company is already doing organic SEO or running a PPC campaign, you should have a developed keyword list.  If not, get a white board, a few members of your company, and start brainstorming the terms and phrases you believe your customers will use to search for a company that provides your type of products or services.  It’s important to keep in mind that some of your customers might not be familiar with your industry jargon, so focus on plain speak first.

Once you’ve narrowed your list to between 5-10 words or phrases, run some searches and look for the number of results the query returns.  You can even save these searches for later reference.  Typically, the queries with the highest number of results will indicate the more popular terms.  For your page, you will want to pick 2-3 main key words or phrases to focus on.  Here are a few more quick tips:

  • Don’t forget to include your company name on the list.
  • Search companies, as well as people, to see how many results get returned in the query.
  • Search from different people’s profiles.  This is important because everyone has a different social graph.  A users social graph is a factor in LinkedIn search results.
  • Don’t forget your company’s location.  You can narrow results by targeting a specific geographic area.
  • Don’t for get to look at general “head-tail” terms (typically one word), as well as “mid-tail” and “long-tail” terms (between 2 -5 word phrases).

As an example, Incept’s main targeted phrase is “blood donor recruitment,” as this is the core service my client provides.

Write Compelling & Optimized Page Copy
linkedin company profileNow that you have your keyword list and it’s been tested and searched, start writing your page copy.  Remember that copy writing is an art that helps a visitor receive a message about your company.  It will be important for search optimization to include each keyword with a density of 3-5 times in the copy, but also remember that you are writing for a human.  Make sure to clearly explain the important information about your offering(s), how you do business, your company’s unique selling proposition, and clear calls to action.  Always make sure to tell a story.

And a fine point that’s one of my personal pet peeves:  Please make sure to utilize short paragraphs for maximum readability.  LinkedIn does not give you the ability to include images in the actual page copy to break up the text so make sure to focus on 1-2 sentences, and then a break.  Doing so will make your company profile much easier to read.

Provide Multiple Ways for Visitors to Convert
This is another very important aspect of your LinkedIn company profile.  You’ve done your work to get the readers to your profile and explain the offer and benefits of working with you.  You’ve included a solid call to action, asking your visitor to take the next step.  As the final step in conversion, make sure to give your visitors the information they need to connect with you in multiple ways.  For instance:

  • Name specific people in your company as contacts in your last paragraph.
  • Let visitors know that they can connect with them directly on LinkedIn.
  • List your contact’s email address right on the company profile.
  • List each contact’s direct dial phone number.
  • If you plan on using other forms of social media (like Twitter, Facebook, a company blog, etc.), list those URL’s as well.  You might want to call them out in brackets or parentheses.

And For Good Measure

  • Make sure to check your page and rankings often, and adjust as needed.
  • As you add new associates to your team, make sure that they have the correct company titles and information on their personal profiles.
  • Test out various calls to action over time to see if you can isolate a variable and learn what specific CTA converts at a higher rate.
  • As you meet new prospects, make sure to mention your company LinkedIn profile as an available resource for them.

That’s a lot of info and a long post.  Whew!

[Oh, and by the way, go ahead and search Companies on LinkedIn for "Blood Donor Recruitment".  The results may vary, depending on your personal social graph.  What do you see?]

What’s your take?  Are you using your company’s LinkedIn profile to its full potential?

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how-to-trade-show-social-mediaThe Skyline Exhibitor Exchange was jam-packed with ideas on how social media tools can integrate into a trade show exhibition strategy.  The goal is to extend the live event experience to the online space.

My co-presenters, Will Burrus, Tiffany Odutoye and Eric Leslie, all brought some serious material to share.  It was literally a “drink from the firehose” type of event.  As promised, I wanted to produce a list of some of the tools I had mentioned so that attendees could check back and explore the options.  You’re obviously welcome to check out anything as well, even if you couldn’t make it.

First, my slides from the presentation:

And here is the list with links to all of the cool tools:

FlowTown.com
I learned about this killer new application from blogger and social media strategist Jason Baer.  It’s one of the first in a big movement towards the convergence of email and social media technology.  A user can upload or manually enter email addresses and pull back a variety of social media profiles registered to those email addresses.  It’s a killer time-saving application that you, as an exhibitor, can use to connect with attendees, once the trade show has provided the list.

Highrise CRM and BatchBook
Socially integrated CRM’s are growing in availability.  You may not have the liberty to choose what database you use within your company, but each of these tools are delivered as SaaS and at low enough price points that one could justify using a separate database for your exhibiting efforts.  Both of these tools will allow you to link to specific social media profiles and pull dynamic content (like recent tweets, blog posts and LinkedIn updates) right to the attendees page in the database, giving you one centralized access point for a ton of information you can use to build relationships before, during and after the show.  I’ve used both and currently use BatchBook.

Twitter Lists
I love that Twitter has made the move to create the sense of niche communities via lists.  You can build a Twitter list for each show you attend and add attendees as you find them.  Then, watch the list, listen and engage when the time is right.  You can also use Hootsuite, Seesmic Desktop and even TweetDeck to manage lists.

Profile Based Networks
Communication is fast and sporadic on things like Twitter.  It’s always a good idea to transition a virtual relationship to one of your profile-based networks like LinkedIn, Facebook or even niche-networks for a more permanent connection and increased data flow from your target attendees.

Collecta
I heart Collecta.  It’s a real time-saving search engine that allows to search for keywords related to the name of your trade show, event or even the show hash tag, delivering updates as they come in.  Collecta kicks Twitter Search’s butt because it also pulls back blog posts, blog comments, videos, images and more.  It’s just an all-around great tool with so many uses at a trade show.

Branded Hash Tags
Not really anything to link to on this.  I say branded because it’s important to keep your company’s name out there when you are exhibiting.  Use a hash tag to make your booth stand out and remember to tweet often.

The Side Arms
Make sure to equip your booth staff with the best sidearms for the job.  Since their attention needs to be on the people coming to your booth, a good and easy-to-use smart phone is the best device.  Also, remember to include some type of pocket video device.  My current favorite for noisy events is the Kodak Zi8 because of it’s external mic capabilities.

Skype Recorder
You may have seen my Skype Sessions.  Skype and Skype Recorder are the tools I use to make these interviews-at-a-distance happen.  Rather than following up with your prospects to try and schedule a capabilities demonstration for your products or services, why not give them some social capital by featuring them on your company blog.  By doing this, you might just build a relationship that leads to a sale when your prospect is ready to buy.

TripIt
This application has been around for a while, but it’s a great tool.  Use TripIt to enter in your travel information.  It integrates with LinkedIn, and will allow you to see your connections who live within a certain radius of your destination, providing potential opportunities for more live meetings.  To make it work for trade show follow-ups, you’ll need to connect with your booth visitors on LinkedIn first.

And finally, my takeaway I wish for you from the Skyline event, produced by the amazing Eric Leslie…

What’s your take?  Is this helpful?

<div style=”width:425px” id=”__ss_3340014″><strong style=”display:block;margin:12px 0 4px”><a href=”http://www.slideshare.net/nateriggs/trade-show-exhibiting-10-how-to-ideas-to-help-you-integrate-social-media-into-your-lead-generation-strategy” title=”Trade Show Exhibiting – 10 HOW TO Ideas to Help You Integrate Social Media Into Your Lead Generation Strategy”>Trade Show Exhibiting – 10 HOW TO Ideas to Help You Integrate Social Media Into Your Lead Generation Strategy</a></strong><object width=”425″ height=”355″><param name=”movie” value=”http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=skylineexnr-100304193419-phpapp02&stripped_title=trade-show-exhibiting-10-how-to-ideas-to-help-you-integrate-social-media-into-your-lead-generation-strategy” /><param name=”allowFullScreen” value=”true”/><param name=”allowScriptAccess” value=”always”/><embed src=”http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=skylineexnr-100304193419-phpapp02&stripped_title=trade-show-exhibiting-10-how-to-ideas-to-help-you-integrate-social-media-into-your-lead-generation-strategy” type=”application/x-shockwave-flash” allowscriptaccess=”always” allowfullscreen=”true” width=”425″ height=”355″></embed></object><div style=”padding:5px 0 12px”>View more <a href=”http://www.slideshare.net/”>presentations</a> from <a href=”http://www.slideshare.net/nateriggs”>Nate Riggs</a>.</div></div>

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HOW TO Leverage a Relationship With Your Foursquare Mayor

by Nate RiggsFebruary 20, 2010

There’s a flurry of activity around Foursquare everywhere you look.  It seems a certain sect in Columbus has instead decided to adopt Gowalla and is pushing hard.  Yet, each week, I see new names on the top of the list for Foursquare.  You might have even heard of PleaseRobMe.com, a website dedicated to raising awareness [...]

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Columbus AMA SIG Roundtable Discussions – Best Trends for Using Social Media in Business

by Nate RiggsFebruary 11, 2010

The Columbus AMA has been kicking butt and taking names so far this year, bringing the community together at events and providing forward-thinking content.  This is the second promotional post for this week on local Columbus events.  The first was another AMA-sanctioned event, featuring my friend and partner, Mark Whitman.
If you’re not in or around [...]

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Why I Think Foursquare Has the Strategy to Win the Location-Based Race

by Nate RiggsFebruary 11, 2010

I realized yesterday that Foursquare has the right strategy to win the location-based race taking hold in the mainstream space of the social web.
I’ve personally become addicted to the point system on Foursquare.  It’s actually kind of silly.  Aside from being one more tool that boosts online visibility, winning at Foursquare doesn’t really mean anything [...]

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How Columbus-Based DOmedia is Changing the Game for Out-of-Home Media Buyers

by Nate RiggsFebruary 4, 2010

Out-of-home media buying can a tough, painstaking process.
For one, there are multiple types of assets to choose from, each with different benefits and reach.  Location is always a big issue, in that you need to make sure the assets that display your messages have the potential to hit the right audience and deliver enough impressions. [...]

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24 Reasons Why Students Should Start Blogging Today

by Nate RiggsFebruary 1, 2010

At Denison University, students in Dr. Erika Pryor’s Comm 239 class are learning about building an online presence.
I was grateful to have the chance to speak with them about human branding, the art of blogging, and how better communication tools can create leverage in the professional world.  While driving home, I began to feel, however, [...]

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HOW TO Build Your Business Communications Dashboard

by Nate RiggsJanuary 29, 2010

Managing business communication used to be much easier.
Even five years ago, we had email, letters, fax machines, and conference and private telephone calls.  Those tools usually laid the groundwork for a face-to-face meeting where real business – the human kind – took place.  Today, things are very different for business folks like you and I.
Email [...]

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Want a Video to Go Viral? Focus on Entertainment

by Nate RiggsDecember 31, 2009

In less than 15 hours, 2009 will be a memory.  I want to wish you a happy and successful New Year!
I’m excited for all that lies ahead in 2010 for our economy, businesses, Social Business Strategies (my firm), and  the many projects we have up in the air right now.  Based on some email I’ve [...]

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Social Media Mixology: How To Hack the System When Your Company Blocks Social Networking Sites

by Nate RiggsDecember 7, 2009

Companies are still trying to get their head around the social web.  That’s understandable.  The change is still pretty new.
As humans, we sometimes fear change.  That’s normal.  But when humans fear change, they often try to shut the door and keep it out, avoiding it at all costs.  An example of this might be humans [...]

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