Using Social Media Unleashes the Love Chemical

social media oxytocin study

Checking your Facebook news feed or your Twitter timeline may happen once, twice, ten times a day for you. For better or worse, these actions have become habit for many of us. Your habits are results of your emotions, and emotions are a force to be reckoned with. Have you ever felt your mood change […]

3 Tips for Managing Customer Expectations on Social Media (And Why Chase Bank Wins)

Chase Twitter Bio

It’s 2013 and Twitter is a far cry from being the kid on the block, as far as social media goes. There’s an audience there too, made up of millions of smartphone-wielding and internet savvy customers — all of whom want just a little piece of your brand’s attention on them. And yet, most corporateĀ brandedĀ social […]