This Week in Restaurant Technologies #016: Big Data in Your Restaurant

point of personalized service system

In this week’s show, Brandon and I open by discussing an interesting move by Applebee’s to assure their customers that their¬†staff won’t steal their smartphones. Next, the Casual Dining segment is under fire. Find out why and how TGI Friday’s is involved in this discussion. 1.¬†Caribou coffee turned to Pinterest for help on creating a […]

#045: Chris Tomasso on Yelp for Restaurants

yelp for restaurants

Did you know every star on a Yelp review leads to a 5-9% increase in revenue for restaurants? One of the most useful tools you can utilize is Yelp for restaurants, and your guest this week will attest to how it can affects your reputation. In episode #045 of the Social Restaurant Podcast, I welcome […]

This Week in Restaurant Technologies #015: Depersonalizing the Dining Experience?

point of personalized service system

In this week’s show, Brandon and I comment on some news and examples of chain restaurant systems that are implementing mobile and tablet technology to streamline their operations and guest services. We feature some of the great work Quaker Steak and Lube is doing with our friends at Red Book Connect and their HotSchedules app. […]

#044: Anthony Lye on Mobile Devices and Cloud Computing

mobile devices and cloud computing

Microsoft spent 90 percent of its 2011 research and development budget on cloud computing strategy and products, according to Wired. Since 2011, mentions of “the cloud” have skyrocketed, along with use of mobile devices. So how will the trend of mobile devices and cloud computing affect the restaurant industry? My guest this week tells us. […]

This Week In Restaurant Technologies #014: Point of Personalized Service Systems

point of personalized service system

In this week’s show, Brandon and I look at some of the latest news and examples of chain restaurant systems who are pushing the boundaries by using technology to make the ordering and dining experience faster, easier and more personal for each and every customer. Watch the video to check out this week’s regular banter. […]