Posts tagged as:

mobile

Make Sure Your iPhone App Solves a Real Problem

by Nate Riggs on January 19, 2010

It seems like every business out there is hot to develop mobile applications related to their offering.  It’s a bandwagon trend.  And with the numbers predicting an increase in mobile use and mobile only households, it’s easy to see why there’s growing hype.

Kodak
For the sake of making a point, I’m going to pick on Kodak.  In their defense, I’ve become a HUGE fan of their new Zi8 pocket HD video recorder.  This slick machine is the only product on the market (in the price range) that allows me to patch in an external mic, which is a critical tool for a blogger who likes to do interviews at crowded events.  Through product innovation, Kodak has solved a real problem:  help people get high-quality audio for their videos when background noise is considerable.  Win!

But, for some reason, Kodak has not followed the same thinking in developing their iPhone apps.  Here are the three apps that I’m aware of today and some opinionated critiques:

  • Gallery App for iPhone
    Okay.  Here’s the thing: Why would I want to use the Kodak gallery in the first place?  My photos already live on the applications I use daily – namely Flickr and Facebook.  So, as a user, what incentive do I have to change my tools?  There are literally dozens of different photo sharing sites available for use today.  Creating and marketing a new platform via an iPhone app, with a major barrier to adoption already present, seems like wasted effort.  Why try to reinvent the wheel?
  • Smile Maker for iPhone"kodak smile maker iphone app"
    This app allows me to create a graphic, cheesy smile and superimpose it on any picture I want.  Wow.  It’s cute and maybe fun the first few times, but let’s be real.  How is Kodak adding value to my life with this app?  How much fun is it to add smiles to photos of your friends’ faces over and over again?  Your guess is as good as mine.  What’s interesting is that when I first learned of this app on Kodak’s Facebook page, the comments from users echoed my sentiments.  I can no longer find those comments.  Hmmm.  Bummer.
  • Pic Flip App for iPhone
    This one gets a bit closer to the whole idea of adding value.  From your iPhone, Pic Flip allows you to upload photos directly to a printer or digital picture frame.  But, there’s a catch.  You can only upload to a KODAK ESP 5250 printer or the EasyShare w820 w1020.  That makes good business sense (for Kodak), in terms of selling more products.  However, is the ease of uploading my family pictures going to steer me to a store to buy these specific products?  Unless I’m a Kodak fanatic, probably not.  And further, is uploading via USB really all that time consuming?  Last time I checked, no.

OCLC is Doing It Right
On the other side of the coin, you have OCLC’s new WorldCat iPhone app.  This slick, little application allows me to scan bar codes on books and then easily locate them at my local library.  If you’re an avid reader who, like most of us, gets a ton of book recommendations from friends, this application adds value by solving a problem.

NBC4i does a nice job of making the case:

If you can’t view the video, you can watch it on nbc4i.

5 Things to Consider When Developing an iPhone App for Your Business

  1. What problem does the application solve?  Is that problem a big enough problem?  Really?
  2. If you’re app is developed for entertainment, will entertain users again and again?
  3. Does your app add value related to your organizational goals?  (OCLC smacked this one out of the park!)
  4. Do you have the right communication vehicles in place to tell people about your app?  (Kodak had this down pat, thanks to their Facebook presence and websites.)
  5. Does your app apply to a wide range of users?  (Like people who read books…)

What’s your take?

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Mobile-Only Households Are Growing

by Nate Riggs on January 11, 2010

nate riggs, spcoal business strategies, columbus ohYou probably have a mobile phone of some sort.  I’ve had an iPhone since 2007 and really couldn’t imagine life without the sidearm.  My fiance, Sarah – after a short period of resistance – just got her first mobile device this year.  She and I were able to build our relationship without it (thanks in large part to Facebook and iChat), but having a direct line to each other has made things much easier.

At Social Business Strategies, we use mobile phones, Skype, and now Google Voice.  No land line needed here.

Just how important are mobile devices becoming in U.S. markets?  According to a recent survey by the CDC, One Fifth of US Households Use Only Wireless Phones.  As someone who hasn’t actively used a land line for over ten years, that number doesn’t surprise me at all.  What’s interesting is the difference in velocity of growth over the last few years:

social-business-strategies-chart-mobile-households

Consumers seem to be gravitating to mobile-only households at a steady rate.  Again, nothing surprising.  Based on this chart we can theorize that by the end of 2010, the share of mobile-only households will hover somewhere around 25% of all U.S households, given an average increase of 2-3 percentage points annually.  But, that’s also dependent on the velocity of growth staying consistent with the previous years.  My gut instinct tells me that the rate of growth will probably increase to at least double that over the course of 2010.

Some of the numbers in the survey are even more revealing regarding the trend towards mobile only households:

  • More than two in three adults living only with unrelated adult roommates (68.5%) are in households with only wireless telephones.  This is the highest prevalence rate among the population subgroups examined.
  • Two in five adults renting their home (40.9%) had only wireless telephones.
  • Adults renting their home are more likely than adults owning their home (12.8%) to be living in households with only wireless telephones.
  • Nearly half of adults ages 25-29 (45.8%) live in households with only wireless telephones.
  • More than one-third of adults ages 18-24 (37.6%) and approximately one-third of adults ages 30-34 (33.5%) live in households with only wireless telephones.
  • In the first 6 months of 2009, the majority of wireless-only adults (57.2%) were ages 30+, up from 48.4% three years earlier.  Among all wireless-only adults, the proportion of adults ages 30+ has steadily increased.

Food for Thought
I think we should all be paying attention to this trend.  It would be interesting to learn what percentage of these mobile households use smart phone devices like iPhones, Blackberries, Androids, and other sophisticated phones, as opposed to standard sidearms.  But then again, that too doesn’t seem like it will matter much going forward.  Microsoft’s efforts in developing technology to allow more applications to be used on standard mobile devices has already begun changing the game, allowing users to access social applications like Facebook and Twitter from standard cell phones.  Barriers to adoption are being slowly, but surely, obliterated from all sides.  That always seems to be the case when there’s money to be made in an lightly-tapped market.

Now, consider location-based applications like FourSquare and GoWalla.  Cheryl Harrison did a nice writeup on how and why she’s using both of these apps.  These geo-targeted applications are creating social web extensions of brick and mortar experiences in dining, retail, entertainment, and many other real life businesses.  Users are continuing to jump on-board these game-structured networks at an alarming rate.  It’s fun and if you haven’t tried out location-based apps, give them a shot and look for how your shop(s) could benefit.

Your turn.

What do you think about the growth of mobile-only house holds in the U.S.?  Could this trend have an effect on your business in 2010?

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My Review of Jott Task List Software

by Nate RiggsApril 29, 2008

That’s a phrase which I’ve been hearing frequently, thanks to the vision of four innovative Seattle-based internet entrepreneurs.
Jott.com is a very cool free web-service that provides it’s users all the benefits of having a personal assistant, without the financial burden of paying an annual salary. Since it’s inception in late 2006, the company has [...]

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