Real Customer Loyalty for Restaurants

Restaurant Loyality

Restaurants are quickly adopting technology to measure and influence guest loyalty. But what is it that creates real customer loyalty for restaurants? Is it custom mobile apps that allow guests to identify menu favorites? What about digital punch card apps that offer advanced order and visit frequency tracking? Could simple rewards in exchange for sharing […]

#007: Matt Thompson of Shiftnote on Employee Scheduling Software

Wordpress banner SRP

In this week’s episode of The Social Restaurant Podcast, I welcome Matt Thompson,the CEO and Cofounder of ShiftNote.  Matt is a restaurant industry-lifer, having spent the majority of his career opening new locations for brands like Rain Forrest Cafe, J. Gilbert’s Wood-Fired Steaks and Houlihan’s.  He’s also spent time supporting local restaurant operators as a consulting […]