Wait, You Can Search by Emoji on Yelp?

ice cream cone emoji

Are you ever so hungry for a nice cold ice cream cone that you only have the energy left to type a single character? Yelp’s got you covered, whether its pizza, ice cream, or ramen you’re craving. In this post, we’ll take a look at Yelp’s new search-by-emoji feature. Read on for a crash course […]

What Are the Seven Social Media Building Blocks?

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How do you use social media? To read stories, articles, gossip, comics? To share them? To tweet your own activities or opinions? Each of these ways, plus others, are the social media phenomenon. We are now content curators, and social media is a building block in our daily activities. But what is the framework of […]

#037: Jason Smylie on Using Google Glass in the Restaurant Business

Jason Smylie

You’ve heard us mention Google Glass a few times on the show, right? But what exactly is Google Glass? And more importantly, does it have any use cases in my restaurant system? In episode #037 of the Social Restaurant Podcast, I welcome Jason Smylie, EVP, CIO and CMO of Caproitti’s Sandwich Shop, a franchised system that has recently […]

This Week in Restaurant Technologies #006: New Technologies for Restaurants to Consider

new technologies in restaurants

This week, Brandon and I are back with episode 006 of This Week in Restaurant Technologies. Google has released some hot new inventions to utilize, and chain restaurants have taken to social media to resurrect past menu items. Also, if you’re currently making some decisions for your restaurants’ mobile presence, we’ve got some commentary on […]

How to Build a Strong Restaurant Loyalty Program

restaurant loyalty program

The true strength of any brand is its ability to sustain meaningful relationships and build customer loyalty. Relationships are formed when a brand is able to satisfy customer needs and wants, build trust, and interact with customers on multiple levels. In the restaurant marketing landscape, where customers are offered unlimited choices for cuisine and service […]