This Week In Restaurant Technologies #014: Point of Personalized Service Systems

point of personalized service system

In this week’s show, Brandon and I look at some of the latest news and examples of chain restaurant systems who are pushing the boundaries by using technology to make the ordering and dining experience faster, easier and more personal for each and every customer. Watch the video to check out this week’s regular banter. […]

#043: Sam Oches on Fast Food vs Fast Casual

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2013 brought the sixth consecutive year that the fast casual segment has grown. According to a study by The NPD Group, fast casual held to an 8 percent increase in traffic compared to zero percent in the QSR segment. So what really is the difference between fast food vs fast casual? My guest this week helps […]

This Week in Restaurant Technologies #013: The Latest in Restaurant Reservations and More

content marketing for restaurants

In this week’s show, Brandon and I look at news articles and some supplemental information released this week that cover some strategic tech acquisitions involving the latest in restaurant reservations, voice recognition on mobile apps and another huge credit card security breach. 1. The Priceline Negotiator has negotiated his way to a deal with OpenTable, […]

The Trifecta of What Makes Customers Loyal to a Brand

bexley ohio house

My family and I finally settled down this past month. Near the end of April, we closed on a beautiful little house, nestled in the quiet neighborhoods of Bexley, Ohio. It’s a great town, filled with families, kids, great schools and plenty of community activities. We’re happy. One of the other things I dig about […]

#042: Cynthia Harriman on Integrating Whole Grains

integrating whole grains

It takes one pound of flour to make a standard loaf of bread. But did you know you can get your recommended servings of whole grains from other sources by integrating whole grains like quinoa in to your diet? In episode #042 of the Social Restaurant Podcast, I welcome Cynthia Harriman, Director of Food and Nutrition Strategies […]