by @nateriggs

foursquare+badges

Do you have many Foursquare Badges?

For some Foursquare adoptors, earning badges adds a whole new dynamic to the game.  Some are funny.  Some are more serious.  Some don’t make much sense at all.

Aside from being fun rewards of the game mechanics Dennis Crowley has used to gain fast adoption of his platform, I believe badges might have a larger purpose in regard to business.

Yet, if you stop to examine Foursquare badges more closely, you begin to see that each badge signifies a specific behavioral pattern related to certain geographic locations.

For more info on some of the more hard-to-find badges, here’s a not-so-comprehensive list that I like.

What’s Do Foursquare Badges Say?
Each badge has certain requirements that you must first complete to unlock it on your Foursquare profile.

For instance:

  • Adoption and Usage of Foursquare – The top row of badges uses trophies and signifies various levels of check-ins made by the user.  One could assume that if someone has unlocked all four badges, they are a power user, and the data gained from their use is somewhat accurate.  There is, however, a large margin of error as it’s fairly easy to game the system on Foursquare.
  • Bender, Crunked & School Night – As silly as it seems, the combination of these three badges seems to tell a story.  Users who unlock these badges are ingrained with social activities that cause them to frequent local watering holes, with the school night badge indicating late nights out on weekdays.  For a local bar, this might be good information to know, as it could potentially reveal more frequent patrons.
  • Super Mayor - This badge indicates that a user holds more than 10 Mayorships at their favorite locations.  One might classify this type of user as a brand loyalist and leverage that information to find out how to create loyalty around their own establishment.
  • BFF – Users get this badge by checking in more than 10 times with the same person.  The BFF badge could indicate that a new, dating-centric relationship has been formed, opening up marketing opportunities for movie theaters, fine dining and even parks.
  • Jetsetter – This badge might indicate that a user is a busy, traveling business executive.  That information could be valuable to companies like Citrix Online (makers of GoTo Meeting) or Samsonite (makers of all kinds of luggage).
  • Warhol – Users who unlock this badge check in frequently to art halls and museums.  In combination with other badges, what could this say about the income or education level of a specific user?
  • Pizzaiolo – To unlock this badge, a user needs to check in at more than 20 different pizza shops.  Seems that pizza shops would do well to identify who their avid pie connoisseurs might be via the Pizziaolo badge.

Certain combinations of badges may be able to cue retailers, restaurant owners and possibly even business-to-business marketers how best to target specific groups of customers.  To get there, we will need:

  • More badges tailored to specific segments of consumer personas.  An example might be building a badge based on the typical daily behavior patterns of stay-at-home moms.  Where do they eat?  Where do they shop?  Where to they workout?  What parks do they take their kids to?
  • Robust analytical tools that can identify, capture and report on badges held by specific user groups.  I’m willing to bet there are already tools in development to parse this type of data.  Do you know of any?

This post is meant to be nothing more than a conversation starter.  That said, what do you think?  Is there merit in looking at Foursquare and other location-based services from the data-mining paradigm?

Go ahead and leave a comment if you have an opinion.  I’m curious to get your take on this…

by @nateriggs

nateriggs

Like what you just read and want to get my posts delivered to your inbox? SUBSCRIBE HERE

More Posts

Follow Me:
TwitterFacebookLinkedInPinterestGoogle Plus

Jump To Comments

Do You Like This Article? Share It!

This Article Is Tagged With:

Join The Discussion!

Comments (36)
  • http://www.becky-johns.com Becky Johns

    Really great post, Nate. I think you’ve pointed out a major way Foursquare can shift from being a game to being useful. I would love to see more businesses paying attention to the fact that so many people are so openly and willingly offering themselves up as case studies on consumer behavior.

    I think foursquare and gowalla have the clear lead in the retail and restaurant markets right now, but I wonder who will be the big players to step up in other areas? I did some consulting for a company called Clixtr, which offers a location-based photo sharing tool. This type of technology could change the photo game standard from tagging friends on facebook to uploading in real-time, tagging by location and tying in with networks like foursquare that offer check-ins. It will be interesting to see if this kind of thing picks up traction in photo sharing and other social elements.

  • nateriggs

    You bring up some good points, Becky. LBS is still in infancy. Who will end up leading? Right now, it seems to be Foursquare, but long term it’s anybody’s game. Facebook already has volume, but so does Yelp. Yelp already has LBS but has not branded it or fostered adoption among their user groups. No one thinks of Yelp as an LBS (not really anyway).

    Then there’s the slew of other niche start up players, Clixtr being an example of that group. Likewise, I don’t thinks it will be long (if it doesn’t already exist) that we see a LBS video sharing network come online. the challenge there is in the hardware and how wide spread adoption of mobile devices that can easily upload video on the spot. Not everyone has a 3GS or device that can do that yet. But they probably will soon…

  • Pingback: Nate Riggs

  • Pingback: Agung Herutomo

  • ebartz

    You raise a pretty good point here about the badges. Ultimately these location networks need to figure out revenue, and marketers are always trying to figure out how to better target prospects/customers. Unfortunately businesses seems to be slow to this data. I'm worried these networks will fizzle out before they get a chance to prove themselves.

  • http://nateriggs.com nateriggs

    That's an interesting take. As we can tell now, there's really only 4-5 major players in LBS, including Foursquare, Gowalla, Yelp (kind of), BrightKite (early but loosing ground) and some serious speculation around Facebook's plans – but no action as of yet. Is that enough to brand the LBS category?

  • ebartz

    I think ultimately the LBS category needs to get rolled into something else, in order to be enough for a viable business. Facebook will be able to use the location data for their advertising efforts, and I think Yahoo is interested in Foursquare for the same reason. (besides the needed cool factor)

    By themselves, its just one more thing businesses need to worry about, and many just aren't going to be interested. LBS needs to be part of something else to be valuable.

  • Pingback: Nate Riggs

  • brittany

    Don't forget that Facebook and McDonald's will be launching a check-in service soon.

  • http://nateriggs.com nateriggs

    Thanks, Brittany. I did read something about that last week, but again, I've yet to see anything other than some speculative articles and blog posts. Seems like Facebook's attention is currently being pulled into legal issues as well. Think the privacy concerns will halt roll out of the McDonald's project?

  • http://nateriggs.com nateriggs

    Good take, and I agree (especially that Yahoo needs a bit more coolness factor). But what if it was made to be upside down? Could other services (a smaller micro-blog for instance) be rolled into LBS?

  • ebartz

    Umm, I guess that idea is challenging for me to visualize. I can't imagine many people actually really capitalizing on a micro-blog built into LBS. I mean, what would it be doing different and better than a regular micro-blog? It could make sense for people who travel a lot, maybe even food-critics as well for example. But I doubt a business could be built on that.

    LBS feels more like an add-on. We can only engage with just so many social tools on a consistent basis.

  • ebartz

    I'm not sure I want my friends knowing when I break down and make a stop at McDonalds!

  • Pingback: Incept

  • Pingback: Don The Idea Guy

  • jacobstoops

    I agree with @ebartz in that LBS's and businesses need to figure out how to utilize each other to generate revenue streams. Otherwise, it just becomes another version of Farmville on Facebook. I think LBS has serious potential for business owners, but we will see how it works itself out.

  • http://nateriggs.com nateriggs

    I do agree with you there. I believe that it was on Godin's blog where I read a perspective that basically stated that if there were to be a dot com bust 2.0, it would be related to human information overload, and not technology or servers. At any rate, it's interesting to consider…

  • Pingback: Incept

  • Pingback: B8106 Marketing

  • Pingback: Lyle Wetsch

  • Pingback: B8001 Marketing

  • Pingback: Becky Johns

  • Pingback: Pat Germelman

  • Pingback: Jeff Webster

  • tony parker shoes

    Here elaborates the matter not only extensively but also detailly .I support the
    write's unique point.It is useful and benefit to your daily life.You can go those
    sits to know more relate things.They are nostalgic-pushead.com strongly recommended by friends.Personally

  • Pingback: Nate Riggs

  • Anonymous

    I don’t pretend to be an expert on LBS or any of these other items — like the famous Nate et all that are talking so far on here.

    From a practical business point — it will only take one company to make money before they get the hint. When did the corporate world jump to Twitter? When Dell announced it had made millions in sales by announcing them on twitter. You could literally hear the “fail whale” groan as CEO/VP empowered their staff to make it happen.

    The key for LBS is for there to be a way to know that a person is in your area NOW. I sell ice cream cones and you are shopping two blocks from my store – I need to be able to get my message to you that I’m offering a special today without being “creepy” about it.

    Check-ins and badges are great tools for market research and “spying” on the customers and such. However, until the check-in becomes real-time for the business it becomes a “missed opportunity.”

    I had read something years ago about a credit card chip that would be implanted in your phone. You’d slide your phone over the scanner and it would pay for your purchase. The author took that another step further and the credit card company would then provide you with an ad for a local business that was offering a complimentary product to what you are purchasing. I was totally disturbed by the concept at the time — still am in a lot of ways, I have enough trouble with the “Plus Cards” at the supermarket — but as LBS and other technologies become more accepted the idea could become more real.

    However if one company can figure out how to make a significant improvement to bottom-line via LBS … it will explode. Until then marketers and businesses are chasing the visitors.

  • http://nateriggs.com nateriggs

    You make good points Toby. I do think that checkins are distributed in real time, at least across the native platform (foursquare for instance). The user has the option then to take that to other networks like Twitter in real time.

    What’s interesting is that without Twitter, LBS wouldn’t even be a buzz word. Foursquare’s growth (as well as others like Gowalla and BrightKite) are dependent on people creating adoption in their other networks. GUess we have a way to go.

  • Pingback: Nate Riggs

  • Anonymous

    The check-ins are distributed real-time to the person that checks in and his/her community. As a business, it doesn’t have a way to track those checks. I check-in at Bob’s Coffee and five people are in the room. The barista has no way to know which of those five is me without resolving to “covert” actions that might come off a bit creepy to customers.

    It has to become a “push” technology, something like Starbucks is doing with its Mayor discounts — but open to all. When I check in at Bob’s it needs to have a ‘note” show the barista this check in for a free upgrade to your beverage, etc.

    I guess, I could add it as a tip as the owner. Got me thinking …

  • Pingback: 20 Posts I Loved Writing in 2010 | nateriggs.com | Columbus Social Media + Social Media Strategist | Nate Riggs & Social Business Strategies

  • Pingback: Nate Riggs

  • Pingback: Laura Hammer

  • Pingback: Heather Reid

  • Pingback: Dana Summitt

  • Pingback: Ross Quintana