by @nateriggs

Getting more Twitter followers seems to be a big trend and, at the same time, a heated topic of debate in social media.

When I launched the new NateRiggs.com last week, I sent a direct message to Chris to let him know a new design was up and running and to get his feedback on anything I might have missed.

nateriggs.com

Hat tip to Chris, as he was kind enough to share the content via a tweet to his tweeps, which, might I add, is more than ten times my current sphere of influence on Twitter.  What you’re looking at in the screenshot of my Google analytics was, in large part, the result of one mention from Chris.  Pretty crazy spike in web traffic, huh?

Two Sides of Using Twitter
There are two sides to the Twitter followers argument.  Let’s break it down.

  • People who believe that you should only spend time on Twitter connecting with the people you actually know or will some day meet
  • People who believe that on Twitter you can gain information flow and a potential advantage from connecting with just about anyone

My personal opinion on the issue goes back to one question: How do you want to use the tool?

Localization & Niche
In their book, Tactical Transparency, Shel Holtz and John C. Havens make a comparison of Twitter to “a sort of Web 2.0 telegraph system.”  That definition would bucket the medium as a two-way communication tool, focused on the sending and receiving of messages between humans.  I’ve always liked that definition.

If you think about it, we as Twitter users tend to have online conversations with the same groups of people on a regular basis.  For the most part, your active core followers will be made up of the people you interact with on a regular basis.  This can be determined by your geographic location and even your niche interests, depending on how frequently you engage, but you will have some type of deeper relationship offline with the people you tweet with most frequently.

If you live in Columbus, Ohio, you probably tweet frequently with other Columbus natives.  If you are a marketer, you might tweet with other marketers who live outside of your home base.  Much like the profile-centric social networks (Facebook, LinkedIn or Ning communities, for example), Twitter has started to make a move to it’s own niche communities.  The localization of Twitter lists and, more recently, location-based trending topics, would seem to suggest that microblogging is becoming a smaller and more manageable world.

For some users, keeping a smaller follower and following base makes sense in regards to using it as a fast and effective communication tool.  This approach is not much different than how users would view text messaging.

Broadcast Approach
One the other hand, Twitter has been compared by many to a sort of broadcast tool, with similar qualities to how radio waves are sent out to the masses.  There’s merit in this argument in that the rules of the medium and the ease of following new people make it very useful for sharing information with the masses.  In the case of helping me to promote my new blog design, Chris was able to double my blog traffic by tapping into his social graph with one well-positioned tweet of less than 140 characters.

So, what does all that mean?

Numbers Game
In the more promotional sense, Twitter is a numbers game.

What I mean is that you can expect a very small percentage of your followers to actually convert on any action you would like them to take.  Those actions could be to retweet your content, follow a link or even engage with you in conversation via replys or direct messages.  At any rate, your percentage of action will be small.

Always keep in mind that there are literally thousands of tweets streaming through the system every minute.  In the context of an expansive microblog, it’s easy for content to get buried and disappear.  By adding more followers to your account, your small percentage of conversion will grow in parallel.

To illustrate this idea, let’s say that your tweets convert at a 1% rate.  Here’s the basic math:

  • 1,000 followers X .01 = 10 people who’ve clicked on your link
  • 10,000 followers X .01 = 100 people who’ve clicked on your link
  • 100,000 followers X .o1 = 1,000 people who’ve clicked on your link

Pretty simple.

Why then would getting more Twitter followers be to your advantage?

The truth is, if you want to use Twitter for more promotional actions like building blog readership, creating awareness of your Facebook page or website, or any conversion-focused activity, actively building your base of followers is going to be time well spent.  If you’re more focused on using Twitter in the communication sense, you may not need to spend the time expanding your following.

How are you using Twitter today?  Do you see any advantage to changing your strategy?

by @nateriggs

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Comments (16)
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  • tylerjdurbin

    @Nate Another informational and useful post…thanks!

    All these numbers and “converts” has me thinking more deeply now. I would really like to hear how you use analytics – not just within twitter or just within the blog – but across all the social mediums you are active in. I don't see them as separate networks, I view Twitter, FB, YouTube, Blog all together and work to develop strategies across all mediums; I want my Twitter followers to read the blog and then check out the video posts on youtube and then make comments on FB…see what I mean? Is this the right approach?

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  • http://nateriggs.com nateriggs

    At huber+co (before they became Paul Werth) Bryan, Dave Culbertson and I worked on a hub and spoke model that was exactly that. I think it goes deeper that simply repurposing content though. Each different outpost and the conversation happening there, has a different context to it. The key to successful use of these new communication tools is understanding each context and medium culture. Traffic to and from outposts to your hub is simply one form of measurement. We should talk more about this over coffee… :)

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  • http://blogmidwestlabs.com/ Brent Pohlman

    Nate

    Great post! This is really the”key” to planning marketing efforts around twitter. I used to have a lot of followers, but soon learned that almost 1/3 of my followers were not even using twitter. How effective is that?

    I also like classifying followers with lists. Much more easier to track different types of followers.

    I have since gone with the following people who are interested in my posts. I have found this approach to be much more effective and I am a much more effective communicator.

    Everything has to show ROI – opening 179 new accounts last month is one way of tracking marketing efforts in Social Media as well as other Marketing Channels.

  • tylerjdurbin

    I think I'm on the same page…

    By no means do I want my social networks to just be a glorified rss feed. I need to have a better idea of where my audience is coming from, where they are getting my content on-line and how can I better lead them in the right direction through my content.

    Coffee = Good Idea It's on me….

  • jacobstoops

    Sorry for my delay in reading this post as I usually get to all your posts and read them quickly – crazy work schedule.

    I love the comment of the numbers game as it relates to converting people into visitors and it makes total sense. What I would have liked to have seen from this article is some quick tips to get more followers, but I'm sure you've covered that with another article!

    Great stuff Nate.

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