I’m a member of 50 LinkedIn groups.

Why, you ask?  Because it makes connecting with people one-to-one MUCH easier.  That’s it.  That’s the only reason.  Maybe it’s a cardinal sin to admit this, but aside from the occasional event notification, I’ve never gotten much out of spending time working in LinkedIn groups.

LinkedIn groups offer little more than a way to cheat a connection with people for which you don’t have an email address.  Sure, there’s discussion boards where members can post messages and events and even links to articles that might be relevant to the group members.  You can even receive email updates every time the group page content changes.  That’s helpful, right?

Hardly.  Here’s why:

Truth 1 – In Most LinkedIn Groups, People Are Only Concerned With Push
Here’s the first truth folks: the large majority of updates I receive from LinkedIn are very much like the one here.  Notice something wrong with this picture?  Right.  There’s little to no user engagement in the group.  You’ll find no comments and certainly no exchange of conversation.  Just a bunch of people pushing out what they have to show in the form of links, articles and events.  Now this isn’t true in all cases, and I’m sure there are VERY active LinkedIn groups where members are participating and reaping the benefits of the being part of the community.  But in most cases, what you see is what you get.

Truth 2 – Groups Benefit The Organizers More Than You
So who do you believe LinkedIn groups help?  In a perfect social media world, the answer would be the community.  Sadly, the real answer is: not you.  LinkedIn groups have evolved into online, permission-based communication platforms, which serve the needs of a few very special people – the group admins.  Features like the ability to message all group members make these groups very effective tools for pushing email-like messages out to a membership base, without the cost of using an email server tool like Exact Target, MailChip or Constant Contact.

Here’s the catch.  If members aren’t engaged in group discussions, what are the chances they will engage with the group organizer’s mass message?  Probably slim – at best.  So why waste the time at all?  We are all guilty of quickly deleting the LinkedIn group messages in our inbox to clear time for more productive activities.

Truth 3 – Wake Up LinkedIn – Facebook Is Killing You On Functionality
Facebook fan pages (and even the now antiquated Facebook groups) are levels above the lackluster and clunky functionality that LinkedIn groups deliver.  Rich media integration and in-stream display for things like video, images and links have been a huge win for Facebook users.  Facebook pages and groups deliver more flexibility and features to both organizers and members.  Why LinkedIn has not mimicked this design baffles me.

What’s your experience with LinkedIn groups?  Are these really truths, or have you had a different experience?

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Comments (29)
  • http://beingcheryl.com/ Cheryl Harrison

    I agree Nate. The only LinkedIn group I (somewhat) actively engage in is one that I am a) an administrator of and b) is really an in-person networking group fueled by LinkedIn (Columbus Marketing Executives.) Other than that I am in a lot of groups because of the network it exposes me to, NOT because the groups, in and of themselves, are valuable.

  • http://beingcheryl.com Cheryl Harrison

    I agree Nate. The only LinkedIn group I (somewhat) actively engage in is one that I am a) an administrator of and b) is really an in-person networking group fueled by LinkedIn (Columbus Marketing Executives.) Other than that I am in a lot of groups because of the network it exposes me to, NOT because the groups, in and of themselves, are valuable.

  • http://www.whattheythink.com/ Eric

    I have to vote truth as well. I find my self deleting most LI update emails. I do scan them quickly so maybe there is value in that, but I haven’t gotten much out of the few groups I’m in on LI. We do use them to push stuff out, but even that has shown limited value.

    And we all 3 sat through Lewis’ preso. We missing something Lewis?

  • http://igster101.wordpress.com/ Craig Ignatowitz

    LinkedIn is to me, a lot like all the other Social Media things I belong to, the groups seem to be,as you say a vehicle for push marketing. I belong to several groups, some because they concern things like the Submarine Service and others because they looked like a good way to network. I rarely do anything with them these days.

  • http://www.whattheythink.com Eric

    I have to vote truth as well. I find my self deleting most LI update emails. I do scan them quickly so maybe there is value in that, but I haven’t gotten much out of the few groups I’m in on LI. We do use them to push stuff out, but even that has shown limited value.

    And we all 3 sat through Lewis’ preso. We missing something Lewis?

  • http://igster101.wordpress.com Craig Ignatowitz

    LinkedIn is to me, a lot like all the other Social Media things I belong to, the groups seem to be,as you say a vehicle for push marketing. I belong to several groups, some because they concern things like the Submarine Service and others because they looked like a good way to network. I rarely do anything with them these days.

  • nateriggs

    Cheryl,

    Thanks for the comment. I manage the TMCA group on LinkedIn which is for marketers in transportation. It’s a challenge getting anyone to actually engage on a LinkedIn Group, yet people seem to have no problem on Facebook. My opinion there is that you can share better content – pictures, video etc. – where as on LinkedIn, your locked into sharing stuff that just doesn’t draw interest or a click.

    Seems like the only reason LinkedIn groups are there is for network expansion. Wonder if that’s really the purpose?

  • nateriggs

    Cheryl,

    Thanks for the comment. I manage the TMCA group on LinkedIn which is for marketers in transportation. It’s a challenge getting anyone to actually engage on a LinkedIn Group, yet people seem to have no problem on Facebook. My opinion there is that you can share better content – pictures, video etc. – where as on LinkedIn, your locked into sharing stuff that just doesn’t draw interest or a click.

    Seems like the only reason LinkedIn groups are there is for network expansion. Wonder if that’s really the purpose?

  • nateriggs

    Thanks for the comment Craig. I seem to remember it being different a few years ago when groups first came to be popular. People would dialog and reply to comments, and now it seems that you can almost hear the crickets chirp on a group page. Do you think this could be a result of the over saturation of groups?

  • nateriggs

    Thanks for the comment Craig. I seem to remember it being different a few years ago when groups first came to be popular. People would dialog and reply to comments, and now it seems that you can almost hear the crickets chirp on a group page. Do you think this could be a result of the over saturation of groups?

  • nateriggs

    Eric – you bring up a good point. Could the problem lie in the delivery method? Have we all become use to overfilled email in boxes and the ease of the delete button? Would LinkedIn groups get more attention if comments were tweeted out to a members profile with a bit.ly link that brought you back to the group page? There would be some challenges there (mainly due to LinkedIn’s opt in policies) but I wonder if that would up engagement… Thanks for the thought!

  • nateriggs

    Eric – you bring up a good point. Could the problem lie in the delivery method? Have we all become use to overfilled email in boxes and the ease of the delete button? Would LinkedIn groups get more attention if comments were tweeted out to a members profile with a bit.ly link that brought you back to the group page? There would be some challenges there (mainly due to LinkedIn’s opt in policies) but I wonder if that would up engagement… Thanks for the thought!

  • http://igster101.wordpress.com/ Craig Ignatowitz

    It would seem there are a hundred new groups a day. This confuses me in the same way as adding 567890 members to your network. What’s the point?Aside from a bigger pool to spam.

  • http://igster101.wordpress.com Craig Ignatowitz

    It would seem there are a hundred new groups a day. This confuses me in the same way as adding 567890 members to your network. What’s the point?Aside from a bigger pool to spam.

  • http://www.agent-seo.com/ Jacob Stoops

    Yeah. I view LinkedIn as more of an online resume rather a good way to connect to people. In fact, I rarely communicate with anyone over LinkedIn, and find that the groups I’ve joined is more of a burden than a benefit. All I ever get is my weekly spam-like updates, with no real interactive value. Kind of annoying, but I have to have a LinkedIn account otherwise I’ll be “Out of the Know” in the social media world…even if it doesn’t provide me with any real value.

  • http://www.agent-seo.com Jacob Stoops

    Yeah. I view LinkedIn as more of an online resume rather a good way to connect to people. In fact, I rarely communicate with anyone over LinkedIn, and find that the groups I’ve joined is more of a burden than a benefit. All I ever get is my weekly spam-like updates, with no real interactive value. Kind of annoying, but I have to have a LinkedIn account otherwise I’ll be “Out of the Know” in the social media world…even if it doesn’t provide me with any real value.

  • Richard Basile

    Every group I’ve joined on LinkedIn I did so for the sole purpose of connecting with its members. The signal to noise ratio on the distributions detracts from any other value these groups may have. I remain subscribed to the group updates for the simple reason that I need a job and am looking out for the rare opportunity. I’m an Oracle developer in a Microsoft town, so I’m looking for that needle in a haystack. See how I just used your comments to pimp myself out? That’s what I happening within the group discussions. Period.

  • Richard Basile

    There is still value in LinkedIn. First and foremost, it has helped me to reconnect and stay in touch with people; LinkedIn is a giant rolodex. Second, I did land at least an interview with a target company when a recruiter from that company found my profile. Third, it has helped me to develop a list of target companies by searching profiles of other with skills similar to my own. Finally, LinkedIn has helped me to research the people who are interviewing me prior to the fact. Now, if only I can turn all of this into a job!

  • Richard Basile

    Every group I’ve joined on LinkedIn I did so for the sole purpose of connecting with its members. The signal to noise ratio on the distributions detracts from any other value these groups may have. I remain subscribed to the group updates for the simple reason that I need a job and am looking out for the rare opportunity. I’m an Oracle developer in a Microsoft town, so I’m looking for that needle in a haystack. See how I just used your comments to pimp myself out? That’s what I happening within the group discussions. Period.

  • Richard Basile

    There is still value in LinkedIn. First and foremost, it has helped me to reconnect and stay in touch with people; LinkedIn is a giant rolodex. Second, I did land at least an interview with a target company when a recruiter from that company found my profile. Third, it has helped me to develop a list of target companies by searching profiles of other with skills similar to my own. Finally, LinkedIn has helped me to research the people who are interviewing me prior to the fact. Now, if only I can turn all of this into a job!

  • http://www.zyvexpro.com/ Mike Nemeth

    I’ve found LinkedIn groups to be useful product development sounding boards only when there is a clear purpose to the group – specific industry focus, etc… It’s the ‘Bright Ideas’ and other generic groups that haven’t impressed me at all. I actually found your LinkedIn status update as I logged in to change email settings and stop the endless flood of updates from groups that aren’t useful to me.

  • http://www.zyvexpro.com Mike Nemeth

    I’ve found LinkedIn groups to be useful product development sounding boards only when there is a clear purpose to the group – specific industry focus, etc… It’s the ‘Bright Ideas’ and other generic groups that haven’t impressed me at all. I actually found your LinkedIn status update as I logged in to change email settings and stop the endless flood of updates from groups that aren’t useful to me.

  • http://juliakinslow.wordpress.com/ Julia Kinslow

    Nate:

    It takes guts to admit what many of us have already been thinking about LinkedIn groups – some groups are very engaging, others not so much.

    I have found success in using groups as a forum for asking challenging questions that I can’t seem to get an answer to through regular search means. Also, I have found them useful in getting residual hits to my blog posts often a week or more beyond their original posting dates through the weekly digest e-mails. I don’t get this result from Twitter or Facebook.

    I think clutter could be reduced if individuals stick to using groups as they were originally intended — for connecting with others in your area of interest and for asking thought-provoking, relevant business questions. Upon posting, an individual should ask him/herself: will this add real value to the group, or just be another opportunity for promotion of my products and services?

    If things remain the way they are for LinkedIn groups, we will continue to give them our “continuous-partial attention.” (via Linda Stone)

  • http://juliakinslow.wordpress.com/ Julia Kinslow

    Nate:

    It takes guts to admit what many of us have already been thinking about LinkedIn groups – some groups are very engaging, others not so much.

    I have found success in using groups as a forum for asking challenging questions that I can’t seem to get an answer to through regular search means. Also, I have found them useful in getting residual hits to my blog posts often a week or more beyond their original posting dates through the weekly digest e-mails. I don’t get this result from Twitter or Facebook.

    I think clutter could be reduced if individuals stick to using groups as they were originally intended — for connecting with others in your area of interest and for asking thought-provoking, relevant business questions. Upon posting, an individual should ask him/herself: will this add real value to the group, or just be another opportunity for promotion of my products and services?

    If things remain the way they are for LinkedIn groups, we will continue to give them our “continuous-partial attention.” (via Linda Stone)

  • http://GenuineChris.com/ GenuineChris Johnson

    Let’s change this.

    Let’s set an example of what a linked in group can be for other people.

    Let’s find a topic, which could be “how to be relevant,” or “how to be a people helper,” and make it grow. Let’s make it such that other folks can do it, and let’s either set the settings to no digest spam or just suggest they do.

    I have Benefited from Linkedin Groups. But only because it gathers together people interested in crap I sell, not because I’ve ever had a relevant discussion there.

  • http://GenuineChris.com GenuineChris Johnson

    Let’s change this.

    Let’s set an example of what a linked in group can be for other people.

    Let’s find a topic, which could be “how to be relevant,” or “how to be a people helper,” and make it grow. Let’s make it such that other folks can do it, and let’s either set the settings to no digest spam or just suggest they do.

    I have Benefited from Linkedin Groups. But only because it gathers together people interested in crap I sell, not because I’ve ever had a relevant discussion there.

  • nateriggs

    I apologize for having to comment in sequence. Dis.qus will be part of my redesign (when that happens – cobblers son argument here ;)

    Julia – great comments. Crowd-sourcing in active groups is a great way to build connections and a strong knowledge base (just ask Perry Maughmer about that one). It’s a shame that the percentage of active groups on LnikedIn is growing smaller.

    GenuineChris – you are on to something and it’s a good idea. If you start the group, I’ll join up :)

  • nateriggs

    I apologize for having to comment in sequence. Dis.qus will be part of my redesign (when that happens – cobblers son argument here ;)

    Julia – great comments. Crowd-sourcing in active groups is a great way to build connections and a strong knowledge base (just ask Perry Maughmer about that one). It’s a shame that the percentage of active groups on LnikedIn is growing smaller.

    GenuineChris – you are on to something and it’s a good idea. If you start the group, I’ll join up :)

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